For maintaining infrastructure, post successful completion for a period of 5 years. Shall be responsible for service delivery management of the complete project, create centralized Help Desk, provide assets tracking, scheduling and performing Install, Move, Add & Change services. Maintainance of IT equipments, data center management and reporting.
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BCITS is providing similar services for more than 200 locations at various utilities across the country for the last 6 years.
We are also in the process of getting ITIL standards and ISO 20000: 2005 which are international standards for providing facility management services.
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