Real-time on site billing using 4th generation billing technology. This solution brings in a transparency, accuracy with lesser reading disputes, real-time monitoring of billing and instantaneous availability of billing data.
SmartMobile-Customer InformationServices is for Utility customers with which they can view their monthly bills, make payments, receive bills and payment alerts, receive supply schedule alerts. Consumers can log complaints, keep track of their consumption, estimate their bills etc.
Using SmartMobile-Disconnection Manager, utlity field peronal can efficiently perform the opertions of disconnection, reconnection and revenue collection . This solution will give handly and realtime tools to utility personal to efficently manage and provide realtime information to the top management.
Officers of O&M can make use of SmartMobile-EstimationManager for vendor and contractor management for scheduling of works on the site, estimate the material required on the spot, measure and record the work done after the completion of work.
SmartMobile-MobileWorkforceManager helps in scheduling, managing and monitoring the field work force by communicating and collaborating to them on realtime. The feild force are guided for the next task optimised by their physical location and the task completed details are logged on site and transferred to the customer care for record.
SmartMobile-AssetManager helps in recording the details of the assets replaced during the repair and maintenance work like meters, transformers etc. The information is directly transferred to the related IT systems like billing, materials management etc.