Billing and CIS are vital activities for any utility to remain resilient, meet regulatory norms, increase efficiency, accountability and deeper consumer engagement. Our proven best practices and high level of automation reduces errors, speed response times and increases productivity, resulting in satisfied customers at a low cost.

We not only delivery the full range of multi-utility customized billing & CIS solutions but also bring in the benefits of an experienced partner.

Segments

Energy

  • Electricity Distribution Companies
  • Electricity Distribution Franchisee
  • Residential and Industirial communities

Water

  • Urban Local Bodies
  • Water Boards
  • Communities
  • System Integrators

Gas

  • Gas Distribution Companies
  • Townships

Products

Solutions

  • Web based Total Revenue Management.
  • Photo Spot Billing, GPRS based Spot Billing.
  • AMR Spot Billing.
  • Payment Collection Solutions (Web , Kiosk, Mobile, PGI).
  • Revenue Recover, Disconnection, Reconnection etc.
  • Work flow Automation (New Connection processing).
  • Field Force Automation.
  • Customer Care Services.
  • Billing Services.
  • Customer Self Service Portals.
  • Mobile Applications.
  • Consumer Indexing.
  • Energy Audit.
  • Dashboards and Analytics.
  • MIS systems.
  • Utility Web Portals.
  • Email and SMS Services.
  • GIS Solutions and Field Services.
  • Meter Testing and Calibration solutions and services.

Why BCITS for billing and CIS ?

bsmart
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Over 6 Million Consumer Accounts
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7 Consumers Billed Every Second
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Generating 1 Crore of Revenue Every Hour
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Delivering 1,75,000 Bills Every Day
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Handling 3.5 Million Transactions Every Week
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Accounting 600 Crore of Receipts Every Month
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Publishing 1.2 Million Pages of Reports Every Year
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Covering varied rural, semi urban and urban areas across Rajasthan, West Bengal and Karnataka
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Deployed bSMART Solutions Across 15 Utility Companies
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12,500 Meter data analysis of high value meters/consumer acquired and analyzed monthly
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Over1500 Field Personnel deployed
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5 Million man-hours On Research and Product Development
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Operational efficiency Over 99%